If none of the troubleshooting tips mentioned above works, you should consider resetting or repairing the Photos app. Troubleshooting tip 5 of 7 Reset and repair the Photos app Step 2: Locate the Apple Mobile Device Support service entry, right-click on it, and then click the Restart option.Ĭheck if the Photos app can detect your iPhone. Step 1: Type Services.msc in the Start/taskbar search field and then hit Enter. Troubleshooting tip 4 of 7 Restart Apple Mobile Device Support service Refer to our how to download and install iTunes from Apple website in Windows 10 for instructions.Īnd if iTunes is already installed, uninstall and then install a fresh copy of the same.
If the Apple Mobile Device Support is not present, download the latest version of iTunes from the Apple website (don’t install the iTunes available in the Windows 10 Store) and install the same. Follow the simple on-screen directions (all you need to do is click the Next button) to repair the same. If present, right-click on it and then click the Repair option. Step 2: Here, look for the Apple Mobile Device Support entry. Step 1: Type Appwiz.cpl in the Start/taskbar search field and then hit the Enter key to open the Programs and Features window. Troubleshooting tip 3 of 7 Check if Apple Mobile Device Support is installed So, make sure that you have agreed to trust your computer on the iPhone. To be able to access iPhone’s data on the computer, you will have to tap the Trust option. When you connect an iPhone to a PC, the iPhone shows the “ Trust This Computer?” prompt on its screen. You probably know about this, but many users forget this vital step.
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